Updated September 3, 2021

WOOLLY MAMMOTH’S HEALTH & SAFETY PROTOCOLS: 

As Woolly prepares to return to live performances this fall, we wanted to share more information about what we have done and are doing to make your experience at Woolly as safe as possible. These policies are meant to keep audiences, staff, and artists as safe as possible from the spread of COVID-19. Policies are subject to change to be in line with recommendations from city and federal health officials and we will update our safety page as the situation develops.

VACCINATION / NEGATIVE COVID-19 TEST REQUIREMENT

Entrance to any performance at Woolly Mammoth will require proof of full vaccination, or, for those who are not vaccinated, proof of a negative COVID-19 PCR test taken within 72 hours of the event start time. To locate a free testing facility, please visit our resource guide here:

DMV testing sites

ARRIVE EARLY 

We strongly encourage you to arrive at least 20 minutes early for check-in to ensure there is enough time to move through the check in line, will call line, use the facilities, and find your seat.

WHEN YOU ARRIVE

Before you enter the building, we will check your proof of vaccination or negative COVID-19 PCR test against a matching photo ID. Woolly Mammoth will accept ANY ONE of the following methods for proving vaccination:

  • Physical vaccination card/print out of COVID-19 PCR test
  • Photo of vaccination card/screenshot of negative COVID-19 PCR test results on a mobile device

Woolly Mammoth is currently NOT accepting proof of vaccination through mobile or third party apps.

BOX OFFICE 

Once you are in the building you will head to Will Call. In order to reduce transmission, we will not be handing out physical tickets. Our box office staff will check your name against the audience list for the performance and remind you of your seat numbers. Our friendly house management staff and ushers will also have these lists available should you need reminding of your seat numbers.

MASK POLICY

All audience and staff members are required to wear a mask inside the building and encouraged to practice social distancing while in the lobby.

IN THE THEATRE 

Woolly will not be doing timed entry so feel free to enter the space once the house is open. We ask you to use best judgement to help reduce crowds in both the lobby and at the theatre entrance. If you need, an usher or house manager can remind you of your seat numbers and assist with helping you find them.

Masks that fully cover your nose and mouth  must also be worn while inside the theatre. Woolly Mammoth will be creating distanced seating so that guests will be separated from each other in the theatre space. If you would like to be re-seated for any reason, please visit the box office.

PLAYBILL

In a continued effort to reduce touchpoints, our program for Teenage Dick will be completely digital. You can access this through QR codes placed around the lobby and on the back of theatre chairs. It will also be linked in pre and post-show emails for you to read ahead of time.

Digital playbills also create a more accessible option for patrons with low vision and Woolly is committed to making our content accessible to all audience members.

CONCESSIONS

At this time concessions will not be available. We apologize for the inconvenience but we want to encourage people to keep their masks on during their entire visit to Woolly.


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