Work Here

Woolly Mammoth, a national innovator in the development and production of new plays, is one of the best known theaters in the country. For almost four decades, Woolly has held a rare position at the leading edge of the American theater, earning a reputation for staying “uniquely plugged in to the mad temper of the times” (New York Times). We’ve garnered that reputation by holding fast to our mission to create rousing, visceral, enlightening theater experiences that galvanize diverse artists and audiences to engage with our world in unexpected and often challenging ways.

Woolly’s core values are:

We are a radically inclusive community—across race, ethnicity, nationality, age, gender identity, sexual orientation, physical ability, socioeconomic background, and political viewpoint—in which all are encouraged to exchange ideas freely and reach for new understanding.

We are a supportive home for creative risk-taking by our company and guest artists, staff, board, volunteers, audiences, donors, and colleagues.   

Through relentless inquiry and experimentation, we strive for world-class excellence and innovation in every aspect of our work.


Open Positions


Individual Giving Manager

Woolly Mammoth Theatre Company is seeking a fundraiser to join our team as the Individual Giving Manager. The Individual Giving Manager will be responsible for implementing the Annual Fund plan focused on identifying, cultivating and soliciting individual donors, direct mail, and e-appeals.

This position operates within a collaborative environment, almost a collective, and provides exposure to all aspects of development and patron stewardship. This position reports to the Director of Organizational Advancement.


Responsibilities of the position
  • Manage the Individual Giving “Prospect Pipeline”, including an active portfolio of prospects, cultivating them through regular visits, invitations to the theatre, and events
  • Support the individual donor portfolios of senior leadership
  • Create all communications for the Annual Fund including direct mail and email appeals, and other Advancement-related materials
  • Maintain accurate records and achieve monthly targets on donor cultivation, solicitation, and stewardship activities<

Required skills / capabilities

All candidates for this position must have a Bachelor’s Degree or 2-3 years of fundraising experience, or related experience working in a fast paced, results-driven environment.

The ideal candidate will possess:

  • Dedication to Mission: A passion for Woolly Mammoth and producing new plays
  • Oral and written communication: Outstanding oral and written communication skills, and sensitivity to specified audiences when appropriate
  • Organization and project management: Proven ability to initiate, plan and execute projects from beginning to end with outstanding attention to detail and can juggle multiple projects and priorities at once
  • Problem-solving: Approaches challenges in creative ways and finds thoughtful solutions
  • Relationships: Comfort in interacting with a broad range of stakeholders and personalities including senior leadership, high profile donors, and internal and external stakeholders
  • Flexibility: Ability to adjust quickly to constantly changing priorities and responsive to feedback
  • Independent: Exercise sound judgment to identify and solve problems, acting in supervisor’s stead as needed
  • Sensitivity: Demonstrate sensitivity in handling confidential information
  • Experience with fundraising databases: Familiarity with Tessitura a plus
  • Schedule: This position requires working evening and weekend performances and events<

To apply, please email resume, cover letter, and salary requirements with “Individual Giving Manager” in the subject line to Sarah Slobodien Dovere. Director of Organizational Advancement, at sarah@woollymammoth.net. No phone calls please.


Woolly Mammoth Theatre Company is an equal opportunity and affirmative action employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Woolly complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We strongly encourage applications from people of color and members of underrepresented groups.

Group Sales and Audience Services Associate

The Group Sales and Audience Services Associate is responsible for maintaining box office operations during regular box office hours. The Group Sales and Audience Services Associate will ensure that all box office operations run smoothly and that patrons are provided excellent service, as well as cultivate relationships within the DC community to draw groups into our theater. This position is also responsible for training and scheduling volunteer ushers. Experience in customer service, ticketing, volunteer management, and general knowledge of the theater are important for success in this role.


Responsibilities of the position
  • Execute daily Box Office operations
  • Ensure box office staff is adhering to data standards and following set procedures
  • Schedule, train, and maintain core of volunteer ushers
  • Serve as the point person for all Group Sale inquiries
  • Provide excellent customer service and thorough information to patrons
  • Perform general administrative and reception tasks as assigned. Including but not limited to handling inbound and outbound calls, receiving guests, and accepting deliveries

Required skills / capabilities
  • 2+ Years ticket sales and/or customer service experience
  • Professional, friendly phone manner
  • Ability to problem solve and resolve issues in a timely and appropriate manner
  • Acute attention to detail
  • Prior experience in volunteer management strongly preferred
  • Knowledge of Tessitura strongly preferred

Salary and schedule

$17.00 / hour + Health Insurance Benefits

Hours:

  • When a show is running: 12pm-6pm Wednesday - Sunday (30 hrs/wk)
  • When no show is running: 12pm-6pm Wednesday - Friday (18 hrs/wk)
  • Additional shifts may be available, not to exceed 40 hours in a week

Please e-mail your cover letter, resume, and references with “Audience Services Associate” in the subject line to Ashleigh Arrington, Audience Services Manager, at ashleigh.arrington@woollymammoth.net. No phone calls please.


Woolly Mammoth Theatre Company is an equal opportunity and affirmative action employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Woolly complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We strongly encourage applications from people of color and members of underrepresented groups.

Concessionaire

The Concessionaire reports to the Audience Services Manager and is responsible for the sale of beverages, food, and merchandise during performances and special events. This includes set-up of the workspace, sales during pre-show and intermission, and clean-up and restocking at the end of every shift.


Responsibilities of the position
  • Provide excellent customer service to all patrons
  • Sell concessions and merchandise to patrons before shows and during intermission
  • Proficiently handle monetary transactions
  • Re-stock inventory prior to shows and at the end of each shift
  • Maintain a clean and organized concessions space

Required skills / capabilities

The ideal candidate will possess:

  • Prior experience in food handling, bartending and/or customer service
  • Acute attention to detail
  • Familiarity working in a performing arts setting
  • Ability to multi-task and work as part of a team
  • Applicants must be age 21 or older
  • Weeknight and weekend availability is a must
  • Hours vary from 10-20 hours a week, depending on show schedule and availability.

To apply, please email cover letter and resume to resumes@woollymammoth.net. No phone calls please. Woolly Mammoth Theatre Company is an Equal Opportunity Employer.